Note: This app is for Mitel Connect, Mitel 14.2 and ShoreTel Sky customers only. Warning: VoIP over 3G/4G/LTE networks Mitel is not liable for any charges, fees or liability imposed by your mobile carrier for the use of this service. Voice quality is subject to Wi-Fi or 3G/4G/LTE signal quality and available bandwidth. Shoretel Communicator: Making Communication Easy. Shoretel has really helped to streamline and make our communication efforts more effective. I rarely type in anyone's phone number; I simply look them up in the system or reference my saved contacts. I like the line redirection feature the most. In this video we give a deep dive into ShoreTel's Connect desktop client as part of their all-new Connect platform. Visit our website for more valuable resou.
Overview
ShoreTel 11 introduced ShoreTel Communicator for Web, offering Mac users the opportunity to use Communicator via a web browser, but not in a native Mac application.
ShoreTel 12 introduces the ShoreTel Communicator for Mac.
Feature Description
Communicator for Mac is a native Mac OS X application, which offers the features available through the Communicator for Web, plus additional Mac specific features.
- ShoreTel Communicator for Web Features
- ShoreTel Communicator for Web provides options for controlling the following:
- Visual Call Control
- Visual Voicemail
- Call handling mode
- Call handling mode settings
- Voice mail notification delivery settings
- Find Me settings
- External Assignment settings
- Passwords for ShoreTel Communicator and voice mail
For specific details on the use of these features, please review the ShoreTel Communicator for Web User Guide.
- ShoreTel Communicator for Mac specific features
- Dial contacts directly from Mac Address Book
- Import contacts from Mac Address Book
- Allows dialing from many applications using Mac OS X services
- Can be kept in Dock and opened at startup like any Mac application.
- Dock icon displays a Badge with missed call and unheard voicemail counts
- Background notifications of incoming calls and voicemails
MAC OS X Software Requirements
ShoreTel Communicator for Mac is supported on Mac OS X 10.6.4 and higher
About ShoreTel Shoregear
Shoretel Communicator Download
ShoreTel is a Sunnyvale, California-based telecommunications company that delivers unified communications (UC) and call center technology. The company, which was founded in 1996, has regional offices in the UK, Germany, India, Australia and Spain. Edwin J. Basart and Mike Harrigan, who previously founded Network Computing Devices, set up the organization. Since its inception, ShoreTel has acquired various companies. In 2010, the organization purchased enterprise mobile provider Agito Networks in a deal worth around $11.4 million. In 2012, ShoreTel purchased New York City-based M5 Networks for $146 million — one of the biggest financial acquisitions of that year. The company rebranded M5 Networks’ cloud services as ShoreTel Sky and has since introduced new services under this name, including conference calling and instant messaging. In 2016, ShoreTel acquired Corvisa, a deal which helped them expand their SIP trunking capabilities. ShoreTel changed its name from Shoreline Communications in 2004. In 2013, Don Joos, previously of Avaya, became ShoreTel’s president and chief executive.
Shoretel Communicator Download Link
ShoreTel is a leader in VoIP communications, with a variety of products for small, medium and large businesses. These include Connect Cloud, which combines UC and VoIP technologies in the cloud. This flexible platform includes popular features like call blocking, call forwarding, and phone alerts. Call centers use this service: they access a dashboard and monitor call activity in real time, assess agent and queue statuses, create reports and share valuable data. Another service, Connect Hybrid, offers businesses a hybrid cloud solution. Users can download applications, includeing CRM and ERP integration apps, which allows companies to track customers and clients for more effective operations. Connect Common UC Platform was launched in 2015, after two years of planning and development. This platform has a single user interface and combines cloud-based and on-premise UC products. Other services include Connect OnSite and Flex Contact Center, a comprehensive solution for call center management. All of these platforms provide users with enhanced disaster recovery, so businesses can access data after an emergency like a storm or a flood, or a security breach.
Shoretel Communicator Demonstrator
ShoreTel has won a string of awards over the years. Its ShoreTel Connect service scooped the Unified Communications Product of the Year Award in 2016. The company also won Technology Provider of the Year at the 2016 IT Europa Awards and Best Telecommunication Website at the 2016 Web Awards. Other accolades include Best in Unified Communications and Collaboration at Network World Asia’s Product Excellence Awards, Best Midmarket Solution at the Xcellence Awards and Communication Solutions’ Product of the Year.